Please use the email address you used to place your order with, otherwise it is very confusing for us. Also, double check for accuracy - if you enter your email address wrong, we will not be able to respond to you!

All field are required.

Last but not least - We try to answer all emails coming in as quickly as possible, depending on seasonality please allow 24hr turnover.

If you would like to know the status of your order you may use our order lookup

Thank you for choosing TheVapeStore.com and keep on vaping!


Business Hours: 
Mon -Fri : 10am - 4pm EST
Sat : 10am - 1pm EST 

By Email: thevapestore.com@gmail.com
By Telephone: (646) 372-6223

In Writing: Attn: P.O.Box 1970, New York, NY. 10009

Need help? check out our Frequently Asked Questions (FAQ) page, you may find your answers there. Would you like to see a product added to our inventory? Send us your product suggestions by email.

For questions related to recent orders, please include your order number with your email.