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I tried making a purchase, why was my transaction declined?

  •   Here are the two most common errors that we get:
  1. The billing address did not match the billing information for the card. Please be sure to enter the billing information for that credit/debit card. You can enter a different shipping address.
  2. Your credit/debit card has security features that may require you to call them to tell them that you are making this purchase.
  3. If you're using paypal account please verify if you have enough funds to support the transaction amount.

My credit/debit card was declined, why was my account charged?

  •   Although your card was declined, the funds are held by your card issuer. These funds are released after 2-3 business days.